Nudge –
Chapter 2
This chapter is taken from the book Nudge:
Improving Decisions About Health, Wealth, and Happiness by the economist
Richard H. Thaler and Cass Sunstein (Harvard professor). Nudge discusses
how public and private organizations can help people make better choices in
their daily lives.
Richard H. Thaler is an American economist and a Distinguished Service Professor of
Behavioral Science and Economics at the University of Chicago Booth School of
Business.
In 2017, he was awarded the Nobel
Memorial Prize in Economic Sciences for his contributions to behavioral
economics. In its Nobel prize announcement, the Royal Swedish Academy of
Sciences stated that his "contributions have built a bridge between
the economic and psychological analyses of individual decision-making”.
Resisting
temptation
Temptation
·
The cashew phenomenon
The chapter is introduced by a fact that
could happen to any of us. Thaler invites friends to dinner, disposes of a bowl
of cashew nuts as an aperitif, but ends up taking it away fearing that the
guests will finish it and no longer have the appetite to eat.
Once he brought the bowl back to the
kitchen, the guests who were devouring the nuts thanked him for doing so.
In economics (and in ordinary life), a
basic principle is that
you benefit from having as many choices as possible, because you can
always turn them down. Before Thaler removed the nuts, the group had the choice
of whether to eat the nuts or not—now they didn’t.
In the language of economics, the group is
said to display behavior that is dynamically inconsistent. At first, people
prefer to eat just a few nuts to whet their appetite, but over time, they are
tempted to eat more, even if they are no longer hungry. So, initially people prefer A to B,
but they later choose B over A.
·
Hot & Cold state
In this situation there are two important
concepts: temptation
and mindlessness.
Temptation can be defined by hot and cold states. You
are in a hot state when you are hungry and that you smell some food, while when
you are only thinking of what you’ll eat in two days, you are in a cold state. We
will call something “tempting” if we consume more of it when hot than when cold.
To take back Ulysses example, he instructed
his crew to fill their ears with wax so that they would not be tempted by the sirens
in a cold state to prevent themselves from succumbing while they will be in a
hot state.
Ulysses succeeds in not succumbing, but in
reality, men
underestimate the power of temptation when they are in a cold state
and that is why he easily fails once he is in a hot state.
For example, you go to a party thinking you're not going to drink,
and then when someone offers you a drink you accept it.
·
Far-sighted “Planner” and a
myopic “Doer.”
Self-control problems can be illuminated by
thinking about an individual as containing two semiautonomous selves, a far-sighted “Planner” and a
myopic “Doer.”
We're good at planning as long as we're on the back foot and then as soon as we
get to the situation, we take action.
Studies in neuroeconomics have shown that some
parts of the brain get tempted, and other parts are prepared to enable us to
resist temptation by assessing how we should react to the temptation. Sometimes
the two parts of the brain can be in severe conflict—a kind of battle that one
or the other is bound to lose.
Mindless Choosing
In many situations, people put themselves
into an “automatic
pilot” mode, in which they are not actively paying attention to the
task at hand.
What was true for the cashews is also true
for the popcorn. An experiment in Chicago involved giving 5 days' old popcorn
to spectators and giving half of them large buckets and the rest medium ones.
Despite the horrible taste, those with the big one ate 53% more on average, showing that
the brain had become disconnected.
The same thing was done with bowls of soup
that never emptied (it filled up automatically) and people never stopped
eating.
When self-control problems and mindless
choosing are combined, the result is a series of bad outcomes for real
people, like the millions of people who smoke knowing it's harmful.
Self-Control
Strategies
Since people are at least partly aware of
their weaknesses, they take steps to engage outside help. In these cases, our Planners
are taking steps to control the actions of our Doers. Unfortunately, Doers
are often difficult to
control. As when you set up an alarm in order to wake up
early, but that you go back to sleep when you hear it in the morning.
Clocky, an ingenious alarm clock, has been
invented, and moves around the room ringing to force you to get up.
Planners have a number of available
strategies, such as Clocky, to control recalcitrant Doers, but they can sometimes use some help from
outsiders. We will be exploring how private and public institutions
can provide that help.
1. People together:
Thaler once set up an ingenious system with
a student who couldn't make any progress in writing his thesis: David, the
student, would write Thaler a series of checks for $100, payable on the
first day of each of the next few months. Thaler would cash each check if David did not put a copy
of a new chapter of the thesis under his door by midnight of the
corresponding month.
Furthermore,
Thaler promised to use the money to have a party to which David would not be
invited. David
completed his thesis on schedule four months later, never having missed a
deadline.
Sometimes friends can adopt such type of
betting strategies together too. Two students made a pact. Each agreed to lose thirty
pounds over a period of nine months. If either failed, he had to pay the
other $10,000.
The bet was a big success; both met their target.
2.
Governments:
In some situations, people may even want
the government to help them deal with their self-control problems. In extreme
cases, governments might ban some items (such as heroin use, prostitution,
and drunken driving).
One interesting example of a
government-imposed self-control strategy is daylight saving time.
Indeed, surveys reveal that most people
think that daylight saving time is a great idea, primarily because they enjoy the “extra” hour of daylight
during the evening. Of course, the number of daylight hours on a
given day is fixed and setting the clocks ahead one hour does nothing to
increase the amount of daylight.
3. Markets:
In many cases, markets provide self-control
services, and government is not needed at all. An interesting example is a
distinctive financial services institution that used to be quite popular: the Christmas savings club.
In November (around Thanksgiving) a
customer opens an account at her local bank and commits herself to depositing a
given amount (say $10) each week for the next year. And even if you lose
liquidity (can’t withdraw), pays high transaction costs and earn no return,
people were doing it. Now with credit card, things have changed.
Mental
Accounting
Another way to approach these problems is
to adopt internal control systems, otherwise known as mental accounting.
Mental accounting is the system (sometimes
implicit) that households use to evaluate, regulate, and process their home
budget. Almost all of us use mental accounts, even if we’re not aware that
we’re doing so.
One of the most creative examples of mental
accounting was invented by a finance professor we know (Thaler). At the
beginning of each year, he designates a certain amount of money (say
$2,000) as his intended gift to the United Way charity. Then if anything bad
happens to him during the year—a parking ticket, for example—he mentally deducts the fine
against the United Way gift. This provides him “insurance” against minor
financial mishaps.
Same thing with gamblers at the casino, who
are separating their original money from the “house money”, the money they
earned playing, that they will gamble easily.
For each of us, using mental accounts can be
extremely valuable. They make life both more fun and more secure. Many of us could
benefit from a near-sacrosanct “rainy day” account (in case of unplanned
expenses) and from a freely available “entertainment and fun” account.
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